Privacy policy website privacy policy

The protection of Users' privacy is especially important for CLEVER FRAME SP. z o.o. For this reason, Users of the Website are guaranteed high standards of privacy protection. CLEVER FRAME SP. Z O.O., as a Data Administrator, ensures the security of data provided by the Users.

The Administrator's purpose is also to properly inform Users about the rights and obligations related to the processing of personal data, especially in relation to the content of the provisions on the protection of personal data set out in Regulation (EU) 2016/679 of the European Parliament and of the Council of 27.04.2016 on the protection of individuals in connection with the processing of personal data and on the free movement of such data and repealing Directive 95/46 / EC (hereinafter referred to as "GDPR"). Therefore, taking care to protect the privacy of Website Users, in this document the Administrator informs about the legal grounds for processing personal data provided by Users in connection with their use of the Website (hereinafter referred to as the "Website"), the methods of collecting, processing and personal data protection as well as Users' rights.

The user is any natural person to whom the data relate, using the website or electronic services available through the Website.

The administrator of personal data provided by the User on the Website is CLEVER FRAME SP. Z O.O., ul. Gen. Stefana Grota Roweckiego 203 52-214 Wrocław, NIP 8992850710 (hereinafter referred to as the "Administrator").


The use of the Website by the User means that the User accepts that the Administrator collects and uses personal data in accordance with this Privacy Policy.

The Website User's personal data are processed by the Administrator based on his consent, and in some cases described in this document, within the legitimate interest of the Administrator. The User has the right to withdraw his consent at any time. Withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.

In the event that this Privacy Policy changes, and the User continues to use the Website, this shall be deemed to be consenting to the current terms of the Privacy Policy.


Method of obtaining personal data

The Administrator obtains personal data directly from the User via the Website, by completing the contact form available on the Website by the User, using the e-mail address provided on the Website and the data made available via the chat messenger available on the Website and sending messages to the Administrator via it.

Providing personal data contained in the contact form is voluntary.

Types of personal data processed:
The Administrator collects the following personal data about the User via the Website: name and surname, e-mail address, telephone number, message content, company name, company address.


The method of processing User's data by the Administrator depends on the way the User uses the Website and the functionalities available in it. The administrator processes the User's personal data for the following purposes:

Communication with the User:

  • The administrator uses the User's personal data to communicate with him in a personalized manner. The information communicated to the User relates to the products or services offered, personal data security, network updates, reminders, but also suggested offers of the Administrator or his partners. Communication with the User also applies to user service. Personal data is used to help the User, solve technical problems and answer his complaints.
  • presenting electronic offers to the User.
  • the purpose of using the User's personal data provided by him via the contact form available on the Website is marketing communication conducted by the Administrator as part of his business, in particular presenting commercial offers to the User electronically.
  • presenting the User with commercial offers by phone.
  • the purpose of using the User's personal data provided by him via the contact form available on the Website is marketing communication carried out by the Administrator as part of his business, in particular by presenting commercial offers to the User by telephone contact.
  • sending the User information by electronic means as part of the subscription to the Administrator's newsletter.
  • the purpose of the Administrator using the User's personal data provided as part of the Administrator's newsletter subscription form provided on the Website is to inform the User by e-mail (e-mail) about new products, services, promotions or events of the Administrator or his partners.
  • The Administrator may process User's personal data provided in the contact form also for the following purposes:
    • in order to conclude and implement a possible agreement between the User and the Administrator and to service the User as the Administrator's client in accordance with art. 6 clause 1 lit. b) GDPR;
    • in order to conduct financial settlements with the User who is the Administrator's customer for the implementation of a possible contract concluded between the parties, as well as possible redress from the User who is a customer under the legitimate interest of the Administrator in accordance with art. 6 clause 1 lit. f) GDPR and compliance of the Administrator's legal obligations towards tax authorities on the basis of separate provisions in accordance with art. 6 clause 1 lit. c) GDPR;
    • in order to implement the Administrator's marketing activities as part of the Administrator's legitimate interest within the meaning of Art. 6 clause 1 lit. f) GDPR, as well as in accordance with the declarations of will regarding marketing communication submitted to the Administrator. Consent given in the field of marketing communication (e.g. for sending commercial information by e-mail or telephone contact for direct marketing purposes) may be withdrawn at any time, without affecting the lawfulness of the processing based on consent before its withdrawal;
    • In order to implement the Administrator's legal obligations towards the User specified in the GDPR, within the meaning of art. 6 clause 1 lit. c) GDPR.

The User's personal data are not transferred by the Administrator to third parties.


The user at each stage of the processing of his data is provided with a number of rights allowing him to access his data, verify the correctness of data processing, their correction, as well as has the right to object to their processing, may request the deletion of data, restriction of processing or transfer of data.

If the User wishes to exercise his rights as a subject of personal data, he may contact the Administrator using the following contact details: CLEVER FRAME SP. Z O.O., ul. Gen. Stefana Grota Roweckiego 203, 52-214 Wrocław,

The right to lodge a complaint with a supervisory authority

The User whose personal data is processed by the Administrator has the right to lodge a complaint to the supervisory authority competent in matters of personal data protection (President of the Office for Personal Data Protection).


The Administrator informs that while using the Website, short text information called "cookies" is saved on the User's end device. "Cookie" files contain IT data such as: IP address regarding the User, name of the website from which they originate, storage time on the User's end device, saving parameters and statistics as well as a unique number. "Cookies" are directed to the Website's server via a web browser installed on the User's end device.

"Cookies" are used on the Website to:

  • maintaining technical correctness and continuity of sessions between the Website server and the User's end device;
  • optimizing the User's use of the Website and adjusting the way they are displayed on the User's end device;
  • ensuring the safety of using the Website;
  • collecting statistics of visits to Website pages supporting the improvement of their structure and content;
  • displaying advertising content on the User's end device optimally adapted to his preferences.

The Website uses two types of "cookies": "session" and "permanent". "Session" cookies are files that are automatically deleted from the Website User's end device after leaving the Website's website or after turning off the web browser. "Permanent" cookies are stored on the User's end device for the time specified in the parameters of "cookies" or until they are deleted by the User. Persistent cookies are installed on the User's end device only with his consent.

The administrator informs that:

web browsers accept by default the installation of "cookies" on the User's end device. Each Website User may at any time change the settings for "cookies" in the web browser he uses in such a way that the browser automatically blocks the support of "cookies" or informs the User whenever they are placed in his terminal device. Detailed information about the possibilities and ways of handling "cookies" are available in the web browser settings used by the Website User. Restricting the use of "cookies" by the User may adversely affect the correctness and continuity of providing Services on the Website.

"Cookies" installed on the Website User's end device may be used by advertisers cooperating with the Administrator.

"Cookies" can be considered personal data only in conjunction with other identity identification data provided to the Administrator by the User as part of using the Website.

Only the Administrator has access to "cookies" processed by the Website server.

If the User does not agree to saving and receiving information in "cookies", he can change the rules regarding "cookies" using the settings of his web browser.


Protection of personal data security

The administrator introduces appropriate measures to ensure the security of the User's personal data. The secure use of the Website is ensured by the systems used and procedures protecting against access and disclosure of data to unwanted persons. In addition, the systems and processes used by the Administrator are regularly monitored to detect possible threats. Personal data obtained by the Administrator are stored in computer systems to which access is strictly limited.

Storage of personal data

The period of storage of Users' personal data depends on the purposes of processing by the Administrator.

The administrator stores personal data for such a period as is necessary to achieve specific purposes, i.e. for the period of conducting business by the Administrator.

In each of the above cases, after the necessary processing period has expired, the data may be processed only for the purpose of pursuing claims against the background of relations between the parties until the final settlement of these claims by law.

Changes to the privacy policy

In order to update the information contained in this Privacy Policy and its compliance with applicable law, this Privacy Policy may change. In order to obtain information on how to protect personal data, the Administrator recommends Users to regularly read the provisions of the Privacy Policy.

Contact info

In order to obtain any information regarding this Privacy Policy, the User may contact the Personal Data Administrator: Clever Frame Sp. z o.o., ul. Gen. Stefana Grota Roweckiego 203, 52-214 Wrocław, using the following contact details:

In addition, it is also possible to contact by post at the following address: Clever Frame Sp. z o.o. ul. Gen. Stefan Grota Roweckiego 203, 52-214 Wrocław.

Contact us

Collaboration with interior designers, orientation towards functionality and showing users the extensive possibilities offered by the HELO FORM system is one of our priorities. We look forward to working with you.

    I consent to receipt of marketing contents (commercial information) from Clever Frame Sp. z o.o. via the newsletter, including the information on promotions and special offers relating to Clever Frame Sp. z o.o., including Clever Frame and HELO FORM brands.

    The Controller of your personal data is Clever Frame sp. z o.o. with registered office in Wrocław, ul. Gen. Stefana Grota Roweckiego 203. The data will be processed for the purposes of newsletter sending, according to the principles determined in the Service Regulations. Data provision is voluntary but necessary for receipt of the newsletter. The data subject has the right to access the content of their data and to rectify it.
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